Privacy Policy
Introduction
Welcome to Reply Copilot. Your privacy and trust are important to us. This Privacy Policy provides important information about how Reply Copilot and its affiliated companies ("we", "our" or "us") collect, share, and use your personal information, and how you can exercise your privacy rights. If you have any questions or concerns about our use of your personal information, please contact us at [email protected].
Information We Collect
- Information you provide directly: When you use our services, such as when you register for an account, consult with our customer support, or send us an inquiry, you may provide us personal information like your name, email address, or any other contact or personal details necessary to provide you with the service you requested.
- Information we collect automatically through the use of our services: We collect information automatically through your use of our service. This information may include logging your Internet Protocol (IP) address, software configuration, operating system, and use of features, or preferences.
How We Use Your Information
We use your information for the following purposes:
- To provide, operate, optimize, and maintain Reply Copilot.
- To send you information for administrative, informational, and marketing purposes. This information is aimed at facilitating the services you request, as well as providing you with a customized experience on our platform.
- To respond to your inquiries, comments, feedback or questions.
- To manage user accounts and provide adequate customer support.
Data Processing by Third-Party Vendor OpenAI
To provide certain services, we utilize OpenAI, a third-party vendor, for data processing needs:
- Third-party data processing: Your data, including personal and non-personal information, may be processed by OpenAI, which has its own privacy policy that we encourage you to review. We rely on OpenAI to perform complex data processing tasks that help us provide Reply Copilot services.
- Adherence to third-party privacy policies: By using our services, you acknowledge that your information will be processed by OpenAI in accordance with their Privacy Policy, which can be accessed here. We do not control, and are not responsible for, the data protection practices of OpenAI.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect the personal information we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.
Changes to This Privacy Policy
We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
How to Contact Us
If you have any questions or concerns about our use of your personal information, please contact us at [email protected].
By using Reply Copilot, you acknowledge that you have read and understood this Privacy Policy.
